FAQ

Frequently Asked Questions

1. How Long Does Shipping Take?

Orders are processed within 1–3 business days. Standard delivery typically takes 3–7 business days (domestic) and 7–15 business days (international). You'll receive tracking info once your order ships.

2. Do You Ship Internationally?

Yes! We offer worldwide shipping. Shipping costs and delivery times vary by destination and will be calculated at checkout.

3. Are Your Products Safe For All Skin Yypes?

Absolutely. Our products are formulated with clean, gentle ingredients suitable for all skin types, including sensitive skin.

4. How Do I Track My Order?

Once your order ships, you’ll receive an email with a tracking number. You can also track it through the “Track My Order” page on our website.

5. What If My Order Arrives Damaged?

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery. Send a photo and your order number to glowboostskincare@gmail.com, and we’ll resolve it promptly.

6. What Is Your Refund and Return Policy?

We accept returns on unopened and unused items within 7 days of delivery. Please review our Refund & Return Policy for full details.

7. How Can I Contact Your Support Team?

You can reach us anytime at glowboostskincare@gmail.com. Or chat with one of our representative via live chat for faster response. We typically respond within 24 hours, Monday through Friday.

8. Are Your Products Cruelty-Free?

Yes! All GlowBoost products are cruelty-free and made without parabens, sulfates, or harmful additives.

9. Can I Use Your Products While Pregnant Or Breastfeeding?

Most of our products are safe during pregnancy, but we always recommend consulting with your doctor if you have concerns or specific conditions.

10. Do Your Products Expire?

Yes. Most products have a shelf life of 12–24 months after opening. Please refer to the label for exact expiration details.